Newsletter - December 2014

Newsletter - December 2014

A monthly newsletter brought to you by Roeville

 

Roeville Reservation Software 

  A newsletter brought to you by Roeville - December 2014

 

 

Merry Christmas and a Happy New Year - our opening hours for the festive period

 

 


Merry Christmas

Monday 22nd December 2014:

9am - 5:30pm

Tuesday 23rd December 2014:

9am - 5:30pm

Wednesday 24th December 2014:

9am - 12pm

Thursday 25th December 2014:

CLOSED

Friday 26th December 2014:

CLOSED

Monday 29th December 2014:

CLOSED

Tuesday 30th December 2014:

CLOSED

Wednesday 31st December 2014:

CLOSED

Thursday 1st January 2015:

CLOSED

Friday 2nd January 2015:

9am - 5:30pm

 


 

Do You Take Credit Cards Payments? Are You PCI DSS Compliant?

You Can Be Fined If Not.

 

 

PCI

Do you assume that PCI DSS compliance is not for you because you’re not storing card data?

Are you ignoring PCI DSS compliance because you think it is too complicated?

Do you work on the assumption that compliance risks and penalties are minimal?

You've outsourced and so as far as you concerned it’s somebody else’s problem?

To read our Must Read guide on PCI DSS compliance click here:

http://www.roeville.com/articles/127-pci-do-you-take-credit-card-payments

 


 

Selling tickets on WebRes? Life just got simpler

 

Webres

We've been working hard with Roberts Travel Group to help them sell their school bus tickets online. The WebRes booking process is very much geared to selling trips and holidays and so to sell tickets\passes we had to simplify the booking process for a sale where accommodation and other holiday related items just weren't applicable and required hiding.

We understand that a number of our customers sell items like this and so if you want us to help you out then please let the web team know.

Check Roberts booking process out here


 

We're improving our support

 

Roeville

We're always trying to find ways of improving our support. A couple of years ago we introduced a support ticketing CRM system and earlier this year we created a support section on our roeville.com website which has helpful articles and guides for our software.

Improving further, for 2015 we are investing in an upgraded phone system which allows us to monitor, record and track phone calls in greater detail. This will also give us a useful management tool and help with staff development and training.


And finally.....

We are proud to introduce a couple of operators to the Roeville family group.

DJ Thomas are new customers to our t28 tours software.

...and Woods Coaches (now owned by Stewarts of Mortimer) to the t3 family. Formally a t28 customer, Woods Coaches are now benefiting from upgrading to our flagship tour product for larger operators.

 DJ ThomasWoods

 

 

 

 

Roeville Reservation Software, Station House, East Lane, Stainforth, Doncaster, South Yorkshire DN7 5HF
Tel: 01302 841333 | Fax: 01302 843966 | E-mail: sales@roeville.com | Facebook
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