How can I raise a credit note in ph28?

How can I raise a credit note in ph28?

Printing a credit note

 

Printing credit notes using ph28 is acheived by the same method as printing invoices and is performed automatically dependant on the current value of the booking and its previously invoiced value.

For example if a booking was previously invoiced at a value of £300 and the cost is then reduced, the system will automatically produce a credit note when the next invoicing process is performed.

If a credit note is required for the full price of the booking, zero the job prices so that ph28 shows a Total Booking Cost of £0.00 and then print an invoice, this will then automatically produce a Credit Note.

There is NOT a button that says PRINT CREDIT NOTE.

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